Fk7 Privacy Policy — How We Protect Your Data
Fk7 takes the privacy of Malaysian users seriously. This policy clearly outlines what information we collect, how it is used, and your rights as a user to control your personal data.
Last updated: 2026. Applicable to all fk7 platform users.
Information We Collect
When you register or use the fk7 platform, we collect several categories of information to keep our services running securely and efficiently. This information falls under the following main categories:
Account Information
During registration, you are required to provide your full name, an active Malaysian phone number, a valid email address, and your date of birth. This information is used to verify your identity, grant access to your account, and ensure that only individuals aged 18 and above use the platform.
Device & Browser Information
The fk7 platform automatically collects technical information such as device type, operating system, browser version, IP address, time zone, and screen resolution. This data helps us detect unauthorised access and optimise the user experience across various devices, including Android and iOS mobile phones.
Payment Information
All transactions on fk7 are conducted in Malaysian Ringgit (MYR). We record transaction details such as deposit amounts, payment dates, payment methods used, and transaction reference numbers. We do not store your full bank account number or banking passwords — this sensitive information is processed directly by our approved payment providers.
Usage Data
We collect data on how you use the platform, including game categories visited, session duration, betting history, pages accessed, and actions taken within the platform. This data is used to improve our services and deliver a relevant experience for Malaysian users.
Why We Use Your Information
Every piece of information we collect has a clear and legitimate purpose. fk7 uses user data for the following:
- Verifies user identity and securely processes account registration.
- Processing deposits and withdrawals in MYR and maintaining accurate transaction records.
- Detecting and preventing fraud, money laundering, and unauthorised account access.
- Providing effective customer support when you reach out to us with enquiries or technical issues.
- Sending important account notifications such as transaction confirmations, password changes, and policy updates.
- Complying with applicable legal and regulatory requirements in Malaysia.
- Improving fk7 products and services based on usage patterns and user feedback.
Fk7 does not use your personal data for third-party marketing purposes without your explicit consent.
Data Storage, Security & Sharing
Data Security
Fk7 protects user data using SSL encryption, ensuring that all data transmitted between your device and our servers cannot be intercepted by third parties. Data is stored on servers secured with strict access controls and continuously monitored for security threats.
Your account password is stored in encrypted form — we do not store passwords in plain text, and our staff cannot view your password. If you forget your password, you will need to go through a secure reset process.
Third-Party Sharing
Fk7 does not sell, rent, or share users' personal data with third parties for commercial purposes. However, we may share necessary information with service providers we engage to operate the platform — including payment providers, technical infrastructure providers, and analytics service providers — solely for the purpose of delivering services to you. All such third parties are bound by strict confidentiality agreements.
Fk7 may also disclose information to the relevant authorities where required under Malaysian law or in the context of fraud or financial crime investigations.
Data Retention Period
Active account data is retained for as long as your account remains active on the fk7 platform. Financial transaction data is kept for the period required by Malaysian legal and compliance obligations. Upon account closure, personal data will be deleted or anonymised within a reasonable timeframe, unless there is a legal requirement to retain it for longer.
Your Rights & How to Contact Us
As an fk7 platform user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you. This request can be submitted via our support email.
- Right to Rectification: If any of your information is inaccurate or incomplete, you have the right to request that we update it. Some information can be updated directly in your account settings.
- Right to Erasure: You may request the deletion of your personal data, subject to applicable legal and operational requirements. Deletion requests will be processed within a reasonable timeframe.
- Right to Restrict Processing: Under certain circumstances, you may request that we restrict how we process your data while a dispute is being resolved.
Changes to This Policy
Fk7 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. The date of the most recent update will always be displayed at the top of this page. Continued use of the platform after any changes are published will be considered acceptance of those changes.
Contact Us
For any enquiries, requests, or complaints regarding this Privacy Policy, please contact the fk7 support team by email at [email protected]. We aim to respond to all privacy-related enquiries within a reasonable timeframe. More information about our platform is also available in the FAQ and About Us.
Your Data Is Safe — Our Platform Is Ready for You
Register or log in to fk7 and enjoy a safe online entertainment experience built for Malaysian users. Have questions? Check out our FAQ section.